Where does it go?”“Nearly every day, I will see that I had a message come in, and I will only see the first few words. I can never see the full message. Microsoft announced the list of updates for Windows, Mac OS.“Whenever I miss a conversation (why is it missed?) I can see the first few words of the message I missed but when I click on it, I can’t see the rest. To help you use Skype efficiently, we've put together this awesome cheat sheet that contains all the Skype keyboard shortcuts you could ever need for Mac and Windows.Recent news says that Skype For Business is eventually going to be taken down and replaced.How widespread is the issue? How many people does this affect? I checked reviews on the App Store and Microsoft-related forums, like this one: iOS Client for Skype for Business 2015 – SkypeFeedback.com“Missed messages vanishing” is mentioned in both places. Examine app reviews for other user impressions,First up, review. Three Parts Investigate, Only One Part SuccessI took three paths to investigate the missing-message issue. Unfortunately, I don’t have many answers. I can never see my missed messages, which is the whole point of having this app in the first place.”I promised to investigate, and so I did. Unrecoverable.”“I have the same frustrating problem — I will miss a message, but when I go to open it I can only see the first few words followed by “…â€, then I click on it and it brings me to a new message screen.Is your Conversation History fully enabled? If you’re not sure, here’s how to check: Enable Server Side Conversation History – Martin Boam’s Microsoft UC BlogI did find this note on an Office Support page:“Note: Conversations that were accepted on other Skype for Business (Lync) clients but were missed on your mobile device don’t appear in the Chats tab.”Might explain some instances of this happening. Makes me wonder how the new Mac client will turn out after the preview releases.Research: From the bug description, it sounds like a failure of Server-Side Conversation History. In fact the limitations are clearly wearing on iOS users.
Skype For Business Timeout Mac And WindowsWe tried two other iPhones, one 5 and two 6s in total. Hmmm.In fact I could not duplicate the “missed message” issue no matter what. And it contained the message contents when I checked it 15 minutes later. Sure enough, I saw a “Missed” conversation on my phone’s Chats tab. It didn’t explain mine!Duplication: I was logged into Skype4B on my iPhone, but answered a new message on my laptop. This might be the reason why I didn’t have any trouble.(By the way, I mentioned in the review that you couldn’t see a contact’s Contact Card in the iOS client. So did the other iPhones I tried. My client automatically updated before I tested for the missing-message bug. Is the Bug Already Updated?Skype for Business on iOS received updates recently – the latest of which came on May 2 (described as “general bug fixes”). Update your iOS client to the latest version, and keep it updated. Still works, yes, but if you want to share important information with colleagues, use the Call button. Unfortunately, this bug means it’s a bit unreliable when it comes to Instant Messaging. Use the iOS client for calls and meeting reminders. Right now, the best I can do is advise a safer practice: You’ll see a “See Contact Card” option drop down.)I know losing a message for any reason is frustrating. Ipad emulator on macAfterward I signed into my laptop’s Skype for Business client and used it for a while. One day I opened it, then put the phone down and forgot the app was still open. I did notice something similar happen on my phone, shortly after I installed the Skype for Business app. If Microsoft fixed this bug, then we’re all a bit better off! If not, the bug needs reporting.I’m assuming this is on an iPhone. The mobile app, I find, is a little less stable than the desktop client. Or it may have just had an internal error. Given that I did use Skype for Business on another device while the app was open on my phone, I presumed that the app had tried to sync back to the Skype for Business Server, but failed.The app might have a sync timeout period. Just the normal activity from my laptop. Only now I couldn’t send or receive any IMs.Our server logs didn’t show any errors for my account in that time frame. Here we talk about Microsoft's Skype for Business Server 2015, Lync Server 2013, Unified Communications, Voice over IP and related technologies like Exchange Server. ReplyThe Skype4B Insider is a blog about the technology we use to communicate in business today. I’m happy to investigate further.
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